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Frequently asked questions
The app
What is Kumo Quest?
An app that turns your martial arts practice into a personal adventure. Kumo, your capybara companion, shows you the moves for your belt, gives you short missions to review what you learn at the dojo, and lights a lantern every time you train.
Does it replace my dojo or my instructor?
No. Kumo Quest supports what you learn at the dojo. Only your instructor can correct your form and promote you. The app helps you remember and train consistently.
Which martial arts are available?
Shinkyokushin karate for beginners, from white belt through the first ranks. More disciplines are coming.
Does the app work offline?
Yes. Demos, missions, and sessions all work without a connection. Everything syncs as soon as you’re back online. The Kumo assistant needs an internet connection.
Which languages?
English, French, Spanish, Portuguese (Brazil), and Japanese.
Subscription
How much does it cost?
7 days free, then $19.99 USD per year (just $1.67 USD a month). The exact price in your currency, including taxes, is shown by the App Store before you confirm.
How do I cancel?
On iPhone and iPad: Settings › your name › Subscriptions › Kumo Quest. Cancel at least 24 h before the trial ends so you aren’t charged.
Can I get a refund?
Payments go through Apple. Refund requests are handled by Apple, under its policies, at reportaproblem.apple.com.
I got a new phone. Will I lose my subscription?
No. Sign in with the same Apple or Google account and tap “Restore purchases” in Settings › Subscription.
How many questions can I ask Kumo?
5 total during the trial, then 5 a day with a subscription. Off-topic questions don’t count.
Training and watch
Do I need an Apple Watch?
No. The watch is a bonus: it estimates your strikes and records your classes. Without a watch, your phone keeps the pace on screen and with vibrations.
Can Kumo correct my technique?
No. Kumo shows and explains the moves, and the watch counts and measures. Neither one judges your form: that’s your instructor’s job.
How do belts work in the app?
You enter the belt you earned at the dojo yourself. The app never awards ranks; it simply adapts your curriculum, and Kumo wears your belt.
Is it safe?
Warm up, keep space around you, and stop if you feel pain. If you have a health condition, talk to a professional before you train.
Account and data
Is Kumo Quest suitable for kids?
Kumo Quest is for people aged 14 and over. The app asks for your age range when you first open it, never your date of birth.
What data do you collect?
Only what’s needed to run the app and sync your progress. Nothing is sold. It’s all detailed in the privacy policy.
How do I delete my account?
In the app: Profile › Settings › My account › Delete my account. If you can’t access the app, submit a request on the Delete my account page.